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What’s your Lightning Readiness?

What’s your Lightning Readiness?:  How to Get your Lightning Readiness Report As a Salesforce.com user, you’ve definitely heard of the Lightning platform. Maybe you were in the audience with me at Dreamforce 2014 when suddenly the lights went out in Moscone Center, it...

Welcome Partner Account Manager Andrew Duncan

CLOUD ADOPTION SOLUTIONS WELCOMES PARTNER ACCOUNT MANAGER Duncan’s experience in relationship management and sales to drive deeper partnerships April 17, 2019, Pittsburgh, PA:  Cloud Adoption Solutions is proud to announce and welcome Andrew Duncan as the company’s...

Help! My Salesforce Admin just quit!

Uh oh.  Your Salesforce administrator, the one who keeps all of the fires burning for your sales or service team, has just announced that she won the lottery/ got a new job/ is finally becoming a Solid Gold dancer (oh, that’s just me).  And you have two weeks to...

Salesforce User Adoption: The “T” in ADOPT

After you've worked through the first four stages of the ADOPT system and put them into place, it's time to focus on whether your users have the knowledge and muscle memory they need to push their own innate adoption of your sales technology.  (Do keep in mind that...

Salesforce User Adoption: The “O” in ADOPT

One thing that's true with sales and marketing technology training: once is never enough. Often, our approach to training for our field resources is to bring them in for a few very intense weeks of training, on products, policies and procedures, human resources...

Salesforce User Adoption: The “D” in ADOPT

Once you've purchased sales and marketing technology, you expect to see the results that automation and customization promised you during the tech demo.  You may have even done a great job as leaders of marketing, sales, or technology teams in articulating the WIIFM...

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