Meet the Team

Our team has been hand-picked to truly live the Cloud Adoption Solutions credo.  We help small and medium technology, healthcare and life sciences, and professional services businesses through our focus on Salesforce optimization and adoption. Our approach to delighting our clients is imperative, and our beliefs create a culture of client-first solutions. Our values drive our every decision:
• Urgent Customer-first Focus
• Innovation and Drive for Successful Outcomes
• Communication, Collaboration and Teamwork

Shannon J. Gregg, MBA

President, Cloud Adoption Solutions

Shannon earned her BA from the University of Pittsburgh, her MBA from Point Park University, and is currently a PhD student in Community Engagement (expected 2020) with a dissertation topic of, you guessed it, CRM.

She loves live music, her mom dance team, and reading psychological thrillers.  Ask Shannon her favorite scent, and she’ll say carbs!

Andrew Duncan, MBA

Partner Account Manager, Cloud Adoption Solutions

Andrew earned his BA and his MBA from Point Park University.

He loves skateboarding, his band, and is a Japanophile.  Ask Andrew his favorite sandwich, and he’ll tell you the Katsu Pork from Lawsons!

Natalie Battista, MBA

Head of Operations & Client Delivery, Cloud Adoption Solutions

Natalie earned her BS from Penn State University and her MBA from Alvernia University.  She is a Salesforce-certified Administrator, a certified Sales Cloud Consultant, and a Trailhead Expeditioner.

She loves traveling, the outdoors, and is a real foodie.  Ask Natalie a food she can’t live without, and she’ll say mashed potatoes!

Lucas Felman

Senior Salesforce Solutions, Cloud Adoption Solutions

Lucas is a Salesforce-certified Administrator, a certified Sales Cloud Consultant, and a Trailhead Ranger.

He loves mountain biking, live music, and is a home chef.  Ask Lucas his most used emoji, and he’ll text you two hands raised in celebration!

Cory Frey

Salesforce Services, Cloud Adoption Solutions

Cory earned his BS in Computer Science from the University of Pittsburgh.  He is a Salesforce-certified Administrator and a Trailhead Ranger rank.

He loves mountain biking, the outdoors, and cooking.  Ask Cory what he enjoys most about working for CAS (besides the awesome clients), and he’ll say getting to work from home and wearing sweatpants every day.

Our other experts in Marketing Cloud, Service Cloud, PRM, Salesforce Development, and JIRA customization can't wait to help you with your process and project. Let us know when you're ready to meet them!

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