Meet the Team

Our team has been hand-picked to truly live the Cloud Adoption Solutions credo.  We help small and medium technology, healthcare and life sciences, and professional services businesses through our focus on Salesforce optimization and adoption. Our approach to delighting our clients is imperative, and our beliefs create a culture of client-first solutions. Our values drive our every decision:
• Urgent Customer-first Focus
• Innovation and Drive for Successful Outcomes
• Communication, Collaboration and Teamwork

Shannon J. Gregg, MBA

President, Cloud Adoption Solutions

Shannon earned her BA from the University of Pittsburgh, her MBA from Point Park University, and her PhD in Community Engagement with a dissertation topic of, you guessed it, CRM user adoption.

She loves live music, her mom dance team, and reading psychological thrillers.  Ask Shannon her favorite scent, and she’ll say carbs!

Andrew Duncan, MBA

Partner Account Manager, Cloud Adoption Solutions

Andrew earned his BA and his MBA from Point Park University.

He loves skateboarding, his band, and is a Japanophile.  Ask Andrew his favorite sandwich, and he’ll tell you the Katsu Pork from Lawsons!

Natalie Battista, MBA

Head of Operations & Client Delivery, Cloud Adoption Solutions

Natalie earned her BS from Penn State University and her MBA from Alvernia University.  She holds multiple Salesforce certifications including Administrator, Sales Cloud Consultant, and Service Cloud Consultant, and she is also a Trailhead Ranger.

She loves traveling, the outdoors, and is a real foodie.  Ask Natalie a food she can’t live without, and she’ll say mashed potatoes!

Lucas Felman

Senior Salesforce Services, Cloud Adoption Solutions

Lucas is a Salesforce-certified Administrator, a certified Sales Cloud Consultant, and a Trailhead Ranger.

He loves mountain biking, live music, and is a home chef.  Ask Lucas his most used emoji, and he’ll text you two hands raised in celebration!

Cory Frey

Salesforce Services, Cloud Adoption Solutions

Cory earned his BS in Computer Science from the University of Pittsburgh.  He is a Salesforce-certified Administrator and also holds his Sales Cloud certification as well as his Formstack certification.  He’s a Trailhead Ranger, too.

He loves mountain biking, the outdoors, and cooking.  Ask Cory what he enjoys most about working for CAS (besides the awesome clients), and he’ll say getting to work from home and wearing sweatpants every day.

Harbinder Khera

Principal, PRM/Cloud Strategy

Harbinder has his MS in Information Networking from Carnegie Mellon University and his MS in Computer Engineering from Florida Atlantic University.

He loves running and innovative creation.  Ask Harbinder his favorite movie, and he’ll tell you Shawshank Redemption.

Jarret Fawcett

Salesforce Development Services, Cloud Adoption Solutions

Jarret earned his Certificate in Full-Stack Development from Tech Elevator, and attended Kent State University.  He is a Salesforce Trailhead Ranger rank.

He loves mountain biking and water skiing.  Ask Jarret his favorite band to see live and he’ll say Danzig, and his favorite movie is Ninja Scroll.

Our other experts in Marketing Cloud, Service Cloud, PRM, Salesforce Development, and JIRA customization can't wait to help you with your process and project. Let us know when you're ready to meet them!


Wanna Meet with Us?

Cloud Adoption Solutions

+1 (724) 510-7355
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Cloud Adoption Solutions is a 100% woman-owned, fully registered and certified partner.

Our HQ is in Pittsburgh, PA, and we are also located in Philadelphia, PA; Washington, DC; Asheville, NC.

We work with small and medium businesses in healthcare/life sciences, professional services, and technology sectors.