Meet the Cloud Adoption Solutions Team

Our team has been hand-picked to truly live the Cloud Adoption Solutions credo.  We help small and medium technology, healthcare and life sciences, and professional services businesses through our focus on Salesforce optimization and adoption. Our approach to delighting our clients is imperative, and our beliefs create a culture of client-first solutions. Our values drive our every decision:
• Urgent Customer-first Focus
• Innovation and Drive for Successful Outcomes
• Communication, Collaboration and Teamwork

Shannon J. Gregg, MBA

President, Cloud Adoption Solutions

Shannon earned her BA from the University of Pittsburgh, her MBA from Point Park University, and her PhD in Community Engagement with a dissertation topic of, you guessed it, CRM user adoption.

She loves live music, her mom dance team, and reading psychological thrillers.  Ask Shannon her favorite scent, and she’ll say carbs!

Shannon J. Gregg, MBA
Andrew Duncan, MBA

Andrew Duncan, MBA

Head of Client Success, Cloud Adoption Solutions

Andrew earned his BA and his MBA from Point Park University.

He loves skateboarding, snowboarding and punk music. Ask Andrew his favorite sandwich, and he’ll tell you the Katsu Pork from Lawsons!

Malik Satia

Salesforce Services, Cloud Adoption Solutions

Malik is a Salesforce-Certified Administrator and earned his degree at Bowie State University. He also achieved the rank of salesforce Ranger on Trailhead.

He loves multiple sub-genres of rap, FPS video games, and reading high/low fantasy. If you asked Malik what his favorite book is it would probably be a draw between Jumper and The Fifth Season

Natalie Battista, MBA
Lucas Felman

Lucas Felman

Senior Salesforce Services, Cloud Adoption Solutions

Lucas is a Salesforce-certified Administrator, a certified Sales Cloud Consultant, and a Trailhead Ranger.

He loves mountain biking, live music, and is a home chef.  Ask Lucas his most used emoji, and he’ll text you two hands raised in celebration!

Cory Frey

Salesforce Services, Cloud Adoption Solutions

Cory earned his BS in Computer Science from the University of Pittsburgh.  He is a Salesforce-certified Administrator and also holds his Sales Cloud certification as well as his Formstack certification.  He’s a Trailhead Ranger, too.

He loves mountain biking, the outdoors, and cooking.  Ask Cory what he enjoys most about working for CAS (besides the awesome clients), and he’ll say getting to work from home and wearing sweatpants every day.

Cory Frey
Jarret Fawcett

Jarret Fawcett

Salesforce Development Services, Cloud Adoption Solutions

Jarret earned his Certificate in Full-Stack Development from Tech Elevator, and attended Kent State University.  He is a Salesforce Trailhead Ranger rank.

He loves mountain biking and water skiing.  Ask Jarret his favorite band to see live and he’ll say Danzig, and his favorite movie is Ninja Scroll.

Chrystalin Mascaro

Salesforce Services, Cloud Adoption Solutions

Chrystalin is a Salesforce-Certified Administrator and earned her Bachelor’s Degree at Drew University. She has also achieved the rank of Ranger on Salesforce Trailhead.

She enjoys a vast array of games, including tabletops like Dungeons & Dragons, trying new cuisines, archery and ballroom dancing. Ask Chrystalin her favorite drink, and she’ll tell you bubble tea..

Cory Frey

Cheyenne Carpenter

Salesforce Services, Cloud Adoption Solutions

Cheyenne earned her Bachelors of Science degree at West Virginia University, a Certificate in Full Stack Development, and is a Trailhead Mountaineer. She is focused on developing the most efficient solutions as possible to keep an org running smoothly.

She loves camping, rock climbing, and learning new things. Ask Cheyenne her favorite destination, and she’ll say anywhere in the mountains.

Cheyenne Carpenter

Our other experts in Marketing Cloud, Service Cloud, PRM, Salesforce Development, and JIRA customization can't wait to help you with your process and project. Let us know when you're ready to meet them!

 

Wanna Meet with Us?

Cloud Adoption Solutions

info@cloudadoption.solutions

+1 (412)-223-SELL
Call Us

Cloud Adoption Solutions is a 100% woman-owned, fully registered and certified Salesforce.com partner.

Our HQ is in Pittsburgh, PA, and we are also located in Philadelphia, PA; Washington, DC; Asheville, NC.

We work with small and medium businesses in healthcare/life sciences, professional services, and technology sectors.

Cloud Adoptions - Salesforce Talent Alliance Employer
Cloud Adoptions - Salesforce Talent Alliance Employer
Cloud Adoptions - Pledge Member
Cloud Adoptions - Salesforce Partner Badge