by Natalie Battista | Jul 30, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Salesforce Case Management Vs Service Cloud: CAS Chats Video What is the difference between case management and Service Cloud? Aren’t they both about tickets and cases? Well – there is a difference! Join Natalie and Shannon – live from the CAS Summer...
by Jarret Fawcett | Jul 16, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Scary Things in Client Salesforce Orgs: CAS Chats Video Salesforce developers and admins may seem like the strong and silent types – but when you can get them to open up about their favorite topics, they have fun things to share! Join Jarret and Lucas as they...
by Jarret Fawcett | Jul 2, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Maven Tools: CAS Come and See Video CAS Come and See videos show you how to customize your Salesforce instance to do amazing things. Join Jarret from Cloud Adoption Solutions, as he shows you step by step why the Maven Tools Chrome extension should be a favorite for...
by Natalie Battista | Jun 25, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Salesforce Release Updates: you may have previously known them as critical updates, but they’re now called release updates. Join Natalie, Head of Operations & Client Delivery at Cloud Adoption Solutions, as she shows you where you can now find release...
by Shannon Gregg | Jun 16, 2021 | Dreamforce Events, Managing Salesforce User Adoption, Salesforce Lightning, Salesforce Monthly Newsletter, User Adoption
Salesforce.com is constantly changing and there is so much news – how can you keep up with it all? Well, the third Tuesday of each month, Cloud Adoption Solutions brings you Salesforce Scoop, info from Salesforce user adoption research, how-to videos on...
by Cory Frey | Jun 11, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Permission Set Group Expiration in the Salesforce Summer ’21 Release: CAS Come and See Video In the Salesforce Summer ’21 release, there is a new and very useful feature: permission set groups with the ability to set an expiration date for the permission...
Recent Comments