by Natalie Battista | Jul 30, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Salesforce Case Management Vs Service Cloud: CAS Chats Video What is the difference between case management and Service Cloud? Aren’t they both about tickets and cases? Well – there is a difference! Join Natalie and Shannon – live from the CAS Summer...
by Jarret Fawcett | Jul 16, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Scary Things in Client Salesforce Orgs: CAS Chats Video Salesforce developers and admins may seem like the strong and silent types – but when you can get them to open up about their favorite topics, they have fun things to share! Join Jarret and Lucas as they...
by Jarret Fawcett | Jul 2, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Maven Tools: CAS Come and See Video CAS Come and See videos show you how to customize your Salesforce instance to do amazing things. Join Jarret from Cloud Adoption Solutions, as he shows you step by step why the Maven Tools Chrome extension should be a favorite for...
by Natalie Battista | Jun 25, 2021 | Managing Salesforce User Adoption, Salesforce Lightning, User Adoption
Salesforce Release Updates: you may have previously known them as critical updates, but they’re now called release updates. Join Natalie, Head of Operations & Client Delivery at Cloud Adoption Solutions, as she shows you where you can now find release...
by Andrew Duncan | Jun 24, 2021 | Dreamforce Events, Managing Salesforce User Adoption, User Adoption
TrailheaDX TDX21 An Official Salesforce Event The usual fanfare flies as Salesforce makes its triumphant return to events in the summer of 2021 with TrailheaDX. With a strong start to 2021 and the promise of a year where things are beginning to return to normal,...
by Andrew Duncan | Jun 23, 2021 | Dreamforce Events, Managing Salesforce User Adoption, User Adoption
CenCal Dreamin’ 2021 A Salesforce Community Event The second annual installment of CenCal Dreamin’ was a virtual event held on June 22, 2021 – and wow, were we blown away by this incredible event! The event organizer and primary sponsor, Bitwise...
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