While the ADOPT model gives you a system to approach user acceptance and adoption, remember that even grownups like to enjoy their work! So, how can you make your Salesforce launch (whether it's a new implementation or a new product) or relaunch (when you're ready to...
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SOPs Can Help to Drive User Adoption
Good, better, best: never let it rest: a process or SOP (formal Standard Operating Procedure) will never be static, since Salesforce has three releases every year, so make sure to keep your process documentation up to date and always reflecting any changes in your...
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