by Shannon Gregg | Jul 18, 2019 | Salesforce Lightning
What’s your Lightning Readiness?: How to Get your Lightning Readiness Report As a Salesforce.com user, you’ve definitely heard of the Lightning platform. Maybe you were in the audience with me at Dreamforce 2014 when suddenly the lights went out in Moscone Center, it...
by Shannon Gregg | Jul 16, 2019 | New Hire
CLOUD ADOPTION SOLUTIONS WELCOMES SR. SALESFORCE SERVICES PRO Battista’s experience in sales operations, end users, and adoption to drive success for clients July 16, 2019, Pittsburgh, PA: Cloud Adoption Solutions is proud to announce and welcome Natalie...
by Shannon Gregg | Feb 12, 2019 | Managing Salesforce
Uh oh. Your Salesforce administrator, the one who keeps all of the fires burning for your sales or service team, has just announced that she won the lottery/ got a new job/ is finally becoming a Solid Gold dancer (oh, that’s just me). And you have two weeks to...
by Shannon Gregg | Jan 17, 2019 | User Adoption
After you’ve worked through the first four stages of the ADOPT system and put them into place, it’s time to focus on whether your users have the knowledge and muscle memory they need to push their own innate adoption of your sales technology. (Do keep in...
by Shannon Gregg | Dec 26, 2018 | Uncategorized, User Adoption
After the initial technology implementation, it may be expected that users will love and adopt your tech more and more as they become immersed in the features and benefits that technology brings to them. Right? Well, do you remember the basics of inertia from your...
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